Privacy Policy for iLifePortal

 

Effective Date: Monday, 1 April 2024

Welcome to iLifePortal, a mobile application developed and operated by of LIC (Lanka) Limited, hereafter referred to as "We", "Us", or "Our". The iLifePortal app is designed to provide clients of LIC (Lanka) Limited with a convenient way to pay their insurance premiums and manage their insurance policy details.

This Privacy Policy outlines Our commitment to protecting the privacy of Our users ("You" or "Your") and details the types of information We collect, how We use it, and the measures We take to safeguard it.

1.    Information Collection and Use

We collect the following types of information to provide and improve Our Service to You:

a.      Personal Identification Information: Including but not limited to Your name, phone number, email address, and insurance policy details. This information is necessary to identify You as a legitimate user of Our services and to facilitate the insurance premium payment process.

b.     Device Information: We may collect information about the device You use to access Our Service, including the device model, operating system, unique device identifiers, and mobile network information. This information helps Us to diagnose technical issues and optimize Our Service's performance.

2.    Data Storage and Protection

Your personal information is stored securely on Our servers and is protected from unauthorized access, use, alteration, or destruction. We employ a variety of physical, electronic, and procedural safeguards to protect Your information, including encryption and authentication tools.

3.    Data Sharing and Disclosure

We do not sell, trade, or rent Your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with Our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose Your personal information if required by law or in the good faith belief that such action is necessary to:

-          Comply with a legal obligation

-          Protect and defend Our rights or property

-          Prevent or investigate possible wrongdoing in connection with the Service

-          Protect the personal safety of users of the Service or the public

-          Protect against legal liability

4.    Your Rights

You have the right to access, correct, or delete Your personal information maintained by Us. You can exercise these rights by contacting Us at [Contact Information].

5.    Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If You are a parent or guardian and You are aware that Your child has provided Us with personal information, please contact Us. If We become aware that We have collected personal information from children without verification of parental consent, We take steps to remove that information from Our servers.

6.    Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7.    Contact Us

If you have any questions about this Privacy Policy, please contact us:

Manager (IT),

LIC (Lanka) Limited,

29/2, Sharnell Tower,

Visaka Road,

Colombo 00300,

Sri Lanka.